Designed for industrial fibre laser systems, ISOBEX combines engineer-led diagnostics, preventative maintenance, technical support and rapid response to help keep your production running efficiently.
Our engineering support and maintenance services use calibrated diagnostic tools and a strict technical framework to restore and protect factory-standard performance.
Every visit follows the same proven engineering process, designed to maximise reliability, restore performance and minimise unexpected downtime.
Measured, repeatable checks — not guesswork.
Restored and verified against manufacturer tolerances.
A defined process that protects your team and your machine.
Every visit follows the same structured engineering process, ensuring nothing is missed and your machine is returned to optimum operating condition.
Beam path and focus checked and corrected to specification.
Chiller, flow and temperature verified for stable operation.
Output measured and tuned for clean, consistent cutting.
Delivery fibre and connectors inspected for performance and safety.
Guards, interlocks and safety circuits confirmed functional.
Measurements, findings, recommendations and any corrective actions recorded.
Every service is carried out by qualified engineers with extensive experience in fibre laser systems. We combine scheduled maintenance with rapid on-site response to prevent costly disruption and performance loss.
We agree a service schedule built around your production calendar.
A qualified engineer works through the full inspection checklist.
Power, alignment and cooling tuned to factory-standard performance.
You receive documented results and clear recommendations.
Should anything fail between visits, priority cover gets you running fast.
Not every fault requires an engineer.
Our free engineer-designed diagnostic guides help you identify common fibre laser problems logically, understand what to check next and determine whether the solution is an adjustment, a consumable replacement or technical support.
Designed for use on your phone while standing beside the machine.
Open Diagnostic Guides →Whether you need help diagnosing a fault, selecting the correct consumables or arranging planned maintenance, we're here to help.